I saw Dr. Carman for a consultation and I found him to be very informative. He was realistic about the goals I had and the visions I had. He showed me lots of pictures and explained the healing process and everything. I found this to be very comforting because I had seen another doc before him and that doc basically told me what I wanted instead of listening to my concerns. the staff are nice and professional and do the best they can. The only bad thing I have to say is that they seem to have a bit of a problem staying on schedule. My appointments were late every time I was in there and that was annoying.